While it can be stressful and frustrating, it’s important not to panic. Learn more about what to do when you lock your keys in the car and how to get them out safely.
Remain Calm
First things first, try to remain calm. Yes, you may have locked your keys in the car and maybe late to get to your destination, but there are ways to get the keys out in a safe matter. It also helps to double-check all the car doors and even the trunk to see if they are open before taking the next step.
Roadside Assistance
Determine whether you have roadside assistance to help you. Some auto insurance policies include roadside assistance in their coverage. Also, if you do have this coverage it’s possible that not all roadside services are fully covered.
If you are enrolled in an auto club or membership program such as the Canadian Automobile Association (CAA), they can help using lockout services. Be prepared to tell them a membership number with an expiry date, your name and address, location of the disabled vehicle, the make, model, year, colour and licence plate number and a phone number they can use to contact you. You may also have to wait a while for roadside assistance to get to you, so make any phone calls or texts (if needed) to let somebody know you will be late. You can also call a tow truck operator to help.
Spare Keys
If you know of a family member or close friend who has a set of your car keys or if you share the vehicle, you may be able to contact them for help. Depending on where they are at the time, they may be able to get to you quicker than roadside assistance.
Another tip is to keep a spare key in your wallet or purse. This can help prevent future lock out situations and will help provide you with peace of mind if it does happen again.
In the event of an Emergency
If a lock out situation is escalated by having left a child or pet in the car, you may need to call 911. Breaking the window on your own should be considered as a last resort. If this needs to be done, you will need a sharp object to break the side window safely. Aim for the edge of the window and be sure to choose a window furthest away from any children or pets that may be in the vehicle.
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These tips are provided for information and prevention purposes only. They are general in nature, and Desjardins Insurance cannot be held liable for them. We recommend using caution and consulting an expert for comprehensive, tailored advice.
In Quebec, Desjardins Insurance refers to Desjardins General Insurance Inc. In Ontario and Alberta, Desjardins Insurance refers to Certas Direct Insurance Company, underwriter of automobile and property insurance.
