Claims centre
Accident or loss?
Count on us 24/7
Desjardins Insurance offers 24/7 claims service and takes care of everything for you. We know how stressful an accident or a loss can be. Count on us to act fast. We’ll put your mind at ease and support you every step of the way until your claim is settled. Start by selecting an incident. Follow the steps, find out which coverage applies and file a claim.
Car or recreational vehicle
Auto glass breakage
Your windshield was chipped or cracked.
Accident with collision
Your vehicle was damaged when it hit another vehicle, an object or the ground.
Accident involving injuries
You or members of your family were injured in a motor vehicle accident.
Fire, theft or vandalism
Your vehicle was damaged by fire, was stolen or vandalized.
Natural disaster
Your vehicle was damaged by a weather event (e.g., windstorm, hail, rising waters).
Other incident
Your vehicle was damaged by another incident, such as a falling tree.
Incident involving your liability
You accidentally injured someone or damaged their property. For instance: You drove into your neighbour’s fence or you struck a pedestrian.
Home
Water damage
Your home was damaged by water (e.g., burst pipe, leaking water heater, sewer back-up, water seepage, flood).
Theft
Property was stolen from your home or while temporarily elsewhere (e.g., inside your vehicle).
Vandalism
The interior or exterior of your home was vandalized.
Fire and smoke
Your home was damaged by fire.
Natural disaster
Your home was damaged by a weather event (e.g., wind, hail, lightning, flood).
Other incident
Your personal property was accidentally damaged.
Incident involving your liability
You accidentally injured someone or damaged their property (e.g., a neighbour was injured in your home).
Pet
Pet sick or injured
Your pet needs or has received veterinary care.
- The information provided on this page is meant for informational purposes only. Full details regarding coverage and exclusions can be found in the insurance policy, which always prevails. Certain conditions, limitations and exclusions may apply.
