Pet insurance
Insurance advice
Contact us to get a quote or advice on your pet insurance.
By phone
1-855-343-9393
Monday to Thursday: 8 a.m. to 10 p.m. (Eastern Time)
Friday: 8 a.m. to 9 p.m. (Eastern Time)
Saturday: 9 a.m. to 8 p.m. (Eastern Time)
By fax
1-866-322-5246
Claims
To file a claim for veterinary fees, go to our pet claims page.
To contact us about an existing claim:
By phone
1-855-343-9393
Monday to Thursday: 8 a.m. to 10 p.m. (Eastern Time)
Friday: 8 a.m. to 9 p.m. (Eastern Time)
Saturday: 9 a.m. to 8 p.m. (Eastern Time)
By fax
1-866-501-5580
(For Pet insurance claims only)
Fax number reserved for veterinary clinics to fax us medical records or supporting documents: 1-866-501-5581
Payment options
Contact us for questions or to change your payment options.
By phone
1-855-343-9393
Monday to Thursday: 8 a.m. to 10 p.m. (Eastern Time)
Friday: 8 a.m. to 9 p.m. (Eastern Time)
Saturday: 9 a.m. to 8 p.m. (Eastern Time)
By mail
The Desjardins Pet Insurance Program
301-600 Empress Street
Winnipeg MB R3G 0R5
