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June 8, 2022

Updates: Our relief measure providing free auto coverage for deliveries has now ended. If you're using your vehicle to make deliveries, please contact us to make sure you're covered.

COVID-19:
Supporting you is our priority

Desjardins Insurance is committed to supporting you, now and always.

Help measures

We're continuing to work hard for you to make your life easier in the wake of COVID-19. 

New $10,000 coverage limit if you work from home

Are you working from home for your employer?

  • We’ve increased our insurance for losses affecting home-based business property to $10,000 on our home insurance policies at no extra cost. That means if you’ve had to buy items like a computer or an ergonomic chair, you can work from home with peace of mind.
  • This coverage applies automatically to existing policies. There’s no need to call us.

Help if you're having financial difficulties

We understand that you may be struggling financially. If you need help, call us so we can find a solution that works for you.

Payments

1-800-794-0008

Monday to Friday: 8 a.m. to 8 p.m. (Eastern Time)
Saturday: 8 a.m. to 4 p.m. (Eastern Time)

We’re here for you

Online or by phone

Online services

If you need to access your insurance documents, modify your policy or make a claim, our online services are always available.

Visit our Customer Space to log in to your secure account, create an account, or download our mobile app.

Prefer to speak to us?

Call us at 1-877-699-9923

The strength of Desjardins Group

Our financial strength will protect your assets

The current situation with COVID-19 is evolving quickly and causing uncertainty throughout the world. Rest assured that Desjardins currently has more than $25 billion in capital, which ranks us among the strongest financial groups in the world.

Learn more

Unwavering support for communities

$210,000 for Kids Help Phone and Alloprof

With schools closed, more young people are using support services like Kids Help Phone and Alloprof. Desjardins wants to support these organizations by contributing $210,000 to help them keep operating and handle the increased call volumes they're receiving.

Stronger together

Desjardins is here for you and your community. That’s why we’re donating $475,000 to the United Way, the Canadian Red Cross, Feed Ontario and Quebec food banks, which are helping families meet their basic needs.

Learn more

Also visit the dedicated Coronavirus (COVID-19) page to learn more about the measures we’re taking to help our individual and business members and clients.

You can count on us

Remember that we’re here to support you. Don't hesitate to get in touch if you need help.

Do you have an ongoing claim?

If you’re worried about delays with your home or car repairs, or you have any other concerns, don’t hesitate to contact your claims advisor for advice and help with your claim. We’re here for you throughout your claim.

Some conditions, exclusions and limitations may apply. These tips are provided for information and prevention purposes only. They are general in nature, and Desjardins Insurance cannot be held liable for them. The relief measures described are temporary. The other terms and conditions relating to the coverage in force are specified in the insurance policy, which always prevails.