• 1-888-277-8726

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Desjardins Insurance refers to Desjardins General Insurance Inc.
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Call us: 1-888-277-8726

 

Individual insurance contact information

> Auto, property and recreational vehicle insurance

> Pet insurance

Insurance advice

1-888-277-8726

For a quote or advice on your auto or home insurance
(Mon – Fri: 8 a.m. – 8 p.m., Sat: 8 a.m. – 4 p.m.)
Quebec City: 418-835-6868
Montreal: 514-281-9955

Claims – 24/7

1-888-776-8343

To file a claim from Canada or the United States Quebec City: 418-835-9100

Outside North America: (Country code) + 800-463-5666-6

Customer assistance

Desjardins Roadside Assistance (24/7) 1-866-644-8878

Desjardins Legal Assistance
(Mon – Fri: 9 a.m. – 8 p.m., Sat: 9 a.m. – 5 p.m.)
1-888-875-7748

Desjardins Identity Theft Assistance (24/7) Desjardins caisse members:
1-855-559-5501

Desjardins Insurance policyholders:
1-888-471-3272

Desjardins TelePrevention (24/7) 1-866-907-7093

Payment

1-800-463-7282

For questions or to change your payment options
(Mon – Fri: 8 a.m. – 8 p.m. [EST], Sat: 8 a.m. – 4 p.m. [EST])

Service for hearing impaired

TDD line:

Insurance or payment Your telephone relay service

Claims (24/7) 1-800-567-3232

Customer Relations Centre

1-866-835-8975

Give us your feedback online, by phone
(Mon – Thu: 8 a.m. – 5:30 p.m., Fri: 8 a.m. – 5 p.m.) or by mail
Desjardins Insurance
6300, boul. de la Rive-Sud
Lévis (Quebec) G6V 6P9

Pet insurance

Insurance advice
For a quote or advice on your pet insurance
(Mon – Thu: 8 a.m. – 11 p.m. [CST], Fri: 8 a.m. – 9 p.m. [CST], Sat: 9 a.m. – 8 p.m. [CST])
1-855-343-9393
Fax: 1-866-322-5246

Claims
To file a claim from Canada or the United States
(Mon – Thu: 7 a.m. – 10 p.m. [CST]; Fri: 7 a.m. – 8 p.m. [CST]; Sat: 8 a.m. – 7 p.m. [CST])
1-800-581-0580
Fax: 1-866-501-5580

Vetline fax: 1-866-501-5581
Reserved for veterinarians to fax us medical records, supporting documents

Payment
For questions or to change your payment options
(Mon – Thu: 7 a.m. – 10 p.m. [CST]; Fri: 7 a.m. – 8 p.m. [CST]; Sat: 8 a.m. – 7 p.m. [CST])
1-855-343-9393
The Desjardins Pet Insurance Program
300-600 Empress Street
Winnipeg MB R3G 0R5

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