• 1-888-277-8726

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Desjardins Insurance refers to Desjardins General Insurance Inc.
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Call us: 1-888-277-8726

 

Individual insurance contact information

> Auto, property and recreational vehicle insurance

> Pet insurance

Insurance advice

1-888-277-8726

For a quote or advice on your auto or home insurance
(Monday to Friday, 8 a.m. to 8 p.m.; Saturday: 8 a.m. to 4 p.m.)
Quebec City: 418-835-6868
Montreal: 514-281-9955

Claims – 24/7

1-888-776-8343

To file a claim from Canada or the United States Quebec City: 418-835-9100

Outside North America: (Country code) + 800-463-5666-6

Customer assistance

Desjardins Roadside Assistance (24/7) 1-866-644-8878

Desjardins Legal Assistance
(Monday to Friday, 9 a.m. to 8 p.m., Saturday, 9 a.m. to 5 p.m.)
1-888-875-7748

Desjardins Identity Theft Assistance (24/7) Desjardins caisse members:
1-855-559-5501

Desjardins Insurance policyholders:
1-888-471-3272

Desjardins TelePrevention (24/7) 1-866-907-7093

Payment

1-800-463-7282

For questions or to change your payment options
(Monday to Friday, 8 a.m. to 8 p.m. [ET]; Saturday, 8 a.m. to 4 p.m. [ET])

Service for hearing impaired

TDD line:

Insurance or payment Your telephone relay service

Claims (24/7) 1-800-567-3232

Customer Relations Centre

1-866-835-8975

Give us your feedback online, by phone
(Monday to Thursday, 8 a.m. to 5:30 p.m., Friday, 8 a.m. to 5 p.m.) or by mail
Desjardins Insurance
6300 boulevard Guillaume-Couture,
Lévis, Quebec  G6V 6P9

Pet insurance

Insurance advice
For a quote or advice on your pet insurance
(Monday to Thursday, 8 a.m. to 11 p.m. [CT]; Friday, 8 a.m. to 9 p.m. [CT]; Saturday, 9 a.m. to 8 p.m. [CT])
1-855-343-9393
Fax: 1-866-322-5246

Claims
To file a claim from Canada or the United States
(Monday to Thursday 7 a.m. to 10 p.m. [CT]; Friday, 7 a.m. to 8 p.m. [CT]; Saturday, 8 a.m. to 7 p.m. [CT])
1-800-581-0580
Fax: 1-866-501-5580

Vetline fax: 1-866-501-5581
Reserved for veterinarians to fax us medical records, supporting documents

Payment
For questions or to change your payment options
(Monday to Thursday 7 a.m. to 10 p.m. [CT]; Friday, 7 a.m. to 8 p.m. [CT]; Saturday, 8 a.m. to 7 p.m. [CT])
1-855-343-9393
The Desjardins Pet Insurance Program
300-600 Empress Street
Winnipeg MB  R3G 0R5

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