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Alert
Get a quote now!
The free water and freeze detector offer has ended, but support is still available for those already signed up for the program. A new prevention program for your home will be available soon.
Stay tuned!
What is AlertTM?
It is a prevention program offered to our home insurance policyholders. It comes with a water and freeze detector.
If water or a risk of freezing is detected, you’ll get an alert on your smartphone, meaning you can act fast and limit any damage.
Alert is easy to use, reassuring and innovative. Just one more advantage of being insured with Desjardins Insurance!


How does Alert work?
Download the Desjardins Insurance Home-Auto app
The app is free, without obligation and available for iPhone and Android smartphones. You will find the Alert program in the Prevention section.
No data plan required.
Sync your detector
Follow the installation steps. It’s fast and easy!
The detector requires an at-home
Get alerts on your smartphone
If water or a risk of freezing is detected, you’ll be notified immediately on your smartphone.
The Alert program comes with lots of advantages
Desjardins Insurance is proud to be the only1 insurer in Canada offering this type of home insurance prevention program, providing our clients with the added benefits of:
- Peace of mind because you can act quickly to limit any damage caused by water or freezing, and avoid the inconveniences that come with it.
- Reassurance there will be no impact on your home insurance premiums or claims, no matter what alerts you receive.
Get a quote
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1-877-699-9923- Conditions, exclusions and limitations may apply.
- TM Alert is a trademark of Desjardins General Insurance Group Inc., used under licence.
- Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a trademark of Apple Inc.
- Google Play, Google Play logo and Android are trademarks of Google LLC.
- 1. All Desjardins General Insurance Group Inc. subsidiaries offer this service. Conditions, exclusions and limitations may apply.
Alert
[Copy on the screen: The Desjardins Insurnace Home-Auto App]
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The mobile app from Desjardins Insurance offers the Alert program, which sends you a notification in real time on your smartphone when water damage or a frozen pipe risk is detected in your home.
Every year, water causes substantial losses and damage to countless items we hold dear.
To prevent such incidents, any Home Insurance customer can now receive a free water and frozen pipe detector.
All you need is a Wi-Fi connection at home and a compatible smartphone.
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First, simply download the mobile app and go to the Alert section. Then follow the few steps to get your free detector.
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Once you’ve received your detector, synch it to your home’s Wi-Fi connection using your smartphone, then all you need to do is install it on the floor close to appliances or water sources that are the most at risk.
[On the screen: Logo Desjardins Insurance]
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If a leak or frozen pipe risk is detected, you’ll receive a real-time notification, wherever you are, so you can act fast to minimize water damage.
[On the screen: Desjardins Insurance Home-Auto App icon]
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Take the first step towards a connected house and sign up for the Alert program now.
[On the screen: App Store and Google Play buttons]
[On the screen: Desjardins Insurance refers to Desjardins General Insurance Inc. in Quebec and to Certas Direct Insurance Company in Ontario and in Alberta. Conditions, exclusions and limitations may apply. App Store is a service mark of Apple Inc. Google Play is a trademark of Google LLC. ]