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Desjardins Insurance's Alert program will send an alert to your smartphone in case of water damage.

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The free water and freeze detector offer has ended, but support is still available for those already signed up for the program.  A new prevention program for your home will be available soon.
Stay tuned!

What is AlertTM?

It is a prevention program offered to our home insurance policyholders. It comes with a water and freeze detector.

If water or a risk of freezing is detected, you’ll get an alert on your smartphone, meaning you can act fast and limit any damage.

Alert is easy to use, reassuring and innovative. Just one more advantage of being insured with Desjardins Insurance!

Watch the video

How does Alert work?

Download the Desjardins Insurance Home-Auto app

The app is free, without obligation and available for iPhone and Android smartphones. You will find the Alert program in the Prevention section.


No data plan required.


Download the app

Sync your detector

Follow the installation steps. It’s fast and easy!


The detector requires an at-home Wi-Fi connection.

Get alerts on your smartphone

If water or a risk of freezing is detected, you’ll be notified immediately on your smartphone.


See our Frequently asked questions

The Alert program comes with lots of advantages

Desjardins Insurance is proud to be the only1 insurer in Canada offering this type of home insurance prevention program, providing our clients with the added benefits of:

  • Peace of mind because you can act quickly to limit any damage caused by water or freezing, and avoid the inconveniences that come with it.
  • Reassurance there will be no impact on your home insurance premiums or claims, no matter what alerts you receive.

Download the app today!

Insured with Desjardins Insurance? Download the app and take advantage of its many benefits—they’re just a tap away!

Not yet insured with Desjardins Insurance? Get a home or auto quote today. Switch and download the app!


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Up to 2 cars and 3 drivers 1 car and 1 driver

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  • Conditions, exclusions and limitations may apply.
  • TM Alert is a trademark of Desjardins General Insurance Group Inc., used under licence.
  • Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a trademark of Apple Inc.
  • Google Play, Google Play logo and Android are trademarks of Google LLC.
  • 1. All Desjardins General Insurance Group Inc. subsidiaries offer this service. Conditions, exclusions and limitations may apply.