Insured with a local Desjardins Agent?
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If you’re insured with us directly, log in to your Online Services account.
Choose this option if you contact us by phone, and you usually speak to different insurance advisors when you call.
If you’re insured with a local Desjardins Agent, log in to My Account.
Choose this option if you know your Agent by name, and they have an office in your local area.
Alert – Detector installation
Before you begin the installation:
- Make sure you have your Wi-Fi password.
- Remove your phone case.
- For best results, find a quiet place close to where you’re planning to use your detector.
- Keep in mind installation may take a few attempts.
How to synchronize your detector and your smartphone










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Go to AlertTM, under the Prevention section on your Desjardins Insurance
Home-Auto app. - Under Detector Management, choose Installation.
- Follow the installation instructions to protect your home.
- For installation help, see the Set up Assistant for the Alert Program.
More tips for a successful installation
Test your detector.
First, connect the detector to your
TM Alert is a trademark of Desjardins General Insurance Group Inc., used under licence.
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